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Totally black screen

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Galadriel

FPCH New Member
Joined
Aug 19, 2008
Messages
3
Operating System
Windows XP - Professional
#1
I switched on my pc this am as usual and when I came back the screen was white with lots of wrtiting ( a bit like safe mode but in white) and a box asking for a password.
I don't have any passwords that I know of on my pc but I typed in the one it was most likely to be which is also the name of my pc, but it obviously wasn't right. I switched it back off as I was pressed for time and now I've come back to it it's a plain black screen.
I cant ermember anything that was written on the white screen - I didn't realise I had to commit it to memory! - but there was something about bios on there.
Is there any way I can fix this without searching for a reliable PC doctor?
I suer hope you can help as I'm getting jittery from pc withdrawal!
Galadriel
x

ps Just re-booted and now got grey screen 'AWARD BIOS Setup Utility' wanting a password.
 
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Wolfeymole

#2
Hello Galadriel

Welcome to FPCH

Mmmm this sounds like a BIOS password has been set up on this pc, has anyone been messing around with it lately?

Does it ask for a password on every reboot?
 
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Wolfeymole

#3
I have seen your edit Galadriel and as I have stated it does appear that someone has set a bios password on this pc.

Without this password windows will not boot and it is also needed to access the bios.

Please reply by clicking Post Reply rather than editing your original post please.
 

Galadriel

FPCH New Member
Joined
Aug 19, 2008
Messages
3
Operating System
Windows XP - Professional
#4
Black/bios screen

Thanx Wolfiemole (?) good of you to answer so quickly!
No-one has messed with it, apprently, I was the last to use it last night and it was fine. Just booted up this am and got the white screen, then the plain black screen then a grey bios screen with the password box.
Someone has suggested a knackered motherboard - what do you think?
I really can't think how it's happened all by itself.
Just got the plain black screen again.
Galadriel
x
 
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Wolfeymole

#6
The screen that asks for a bios password cannot just set it's self up Galadriel, some one has deliberately set it.
 

danzil

FPCH Member
Joined
Jun 29, 2007
Messages
885
Location
Gloucestershire
PC Experience
Operating System
#7
hi there
Maybe best to ask around to double check if anyone has messed with it.
there are ways to remove this password, but it is againts the forum rules to post such an answer,
as we can not be certain the laptop is yours.
very sorry
regards
danzil
 
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Galadriel

FPCH New Member
Joined
Aug 19, 2008
Messages
3
Operating System
Windows XP - Professional
#8
Bios password mystery

Well, I've quizzed my Hub & my daughter and both are adamant they've not used my pc today at all. I believe them purely because they aren't interested in computers and use them only in desperation, they usually ask me to do anything computerish! But that doesn't solve the mystery.
I guess we'll never know - maybe I sleepwalk....
I guess we can't solve how it happened but is there a way to fix it? Would the place that built my pc for me know d'you think?
Thanx Danzil - I understand.
Seth - I can't access anything without the password and I really don't know what that is.
Such a pain!
Wolfeymole - do you think my hard-drive contents will still be intact? Is there any way of getting my stuff off it onto another pc?
I have (fortunately) just backed it up onto my online package but there were a couple of things I just did last night which aren't backed up.
The majority of my photos & music are, thankfully, on an external drive
but a few recent vids of my baby granddaughter hadn't yet been transferred and my daughter will have my kidneys for conkers if I've lost them!
Galadriel
x
 

Seth

FPCH Long Term Member
Joined
Dec 17, 2007
Messages
2,268
Location
Canada
Operating System
Windows Vista - Home Premium
#9
Hi again Galadriel.

Here's what I can tell you. The password you're encountering can be easily bypassed, but FPCH could face legal consequences for instructing you how to do so. That is a typical policy of any online tech forum. The reason for that, is the forum members who provide assistance have no way of knowing if the poster is the actual owner of the computer. I'm sure you understand the position.

Take the initiative and call around to some computer repair shops. Inform them that you need to know how to bypass a BIOS password, and see what they say.
 
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Wolfeymole

#11
As Seth has said there are umpteen ways to get around this issue but I'm not going to rehash his comments so it may be your best option is to take it back to the company that constructed it and see what they have to say.

Please feel free to ask questions on any other computing matter Galadrield but I feel this particular issue has been answered adequately and therefore the thread is now closed.
 
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