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Touch Smart stopped working warning

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
PC Experience
Some Experience
On logging in this morning this message appeared at bottom of my desktop

'My display touch smart OSL stopped working'

I have Googled this but the explanation is both unclear and somewhat worrying!
Everything appears to be normal with this desktop PC some will leave alone unless advised otherwise.
Can anyone help please?
Ray
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
PC Experience
Some Experience
Sorry it should read 'touch smart' NOT touch screen!
Ray
 

KenB

Administrator
Joined
Oct 19, 2008
Location
Wirral UK
Hi Ray

I am assuming that you have a HP machine - is this right ?

Does the touch screen actually work ?
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
PC Experience
Some Experience
Hi Ken
Yes I have an HP ENVY 23 I presume you mean as an alternative to clicking with mouse I just touch with finger etc?
In which case yes the touch facility works fine (although I don't use it that much.
Ray
 

KenB

Administrator
Joined
Oct 19, 2008
Location
Wirral UK
Hi Ray,

'My display touch smart OSL stopped working
This relates to the Touch Screen software.
If you can operate the screen by touch without any problem I can't see why you are getting the error message.

There must be some problem.

You have two choices.
1. Do as you suggest and just ignore the message [ annoying ]

2. Uninstall and re-install the drivers for the Touch Screen.
This is not difficult.

click here

You need to scroll down to "Screen Does Not Respond to Touch" click on the +
Look for "Reinstall the Touch Screen Driver in Device Manager" and click on the +
Follow the instructions.

Ask if insure.
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
PC Experience
Some Experience
thanks Ken I'll do the lazy or simpler option (whatever you prefer to describe) LOL
If anything does start to happen I know where on the forum and who to contact!
Thanks for your help much appreciated.
Ray
 

KenB

Administrator
Joined
Oct 19, 2008
Location
Wirral UK
Option 2 is not too difficult - just a case of uninstalling the drivers and re-booting.

If you are happy to leave it as it is - no problem :)
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
PC Experience
Some Experience
Yeh will leave it if working OK.
Im 'King Midas In Reverse' when it comes to fixing things!
Thanks for your help Ken and Pete
Ray
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
PC Experience
Some Experience
And the same to you , Pete and everyone else in our forum community
Ray
 
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