• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.
  • Welcome to Free PC Help, a free PC Help forum to get help with your computer problems.

    Free PC Help is a community that offers free computer help and support for all users, all ages, worldwide.

    In order to start asking questions or contribute on someone else's post you will first need to register. Don't worry - it's quick and easy and once you have registered you will have instant access to the entire forum.

    If you do decide to join the forums you will not have the option to send Private Messages [ PMs ] or add a Signature until you have made 5 posts or more. This is an attempt to try to stop Spammers using the PM system or adding links to their Signature.

trying to install software download

daisy22

FPCH New Member
Joined
Nov 24, 2007
Messages
1
#1
hi all

need some help to cure the following problem please?

i am trying to install a downloaded software called Freecall (for internet telephony via PC to phone) but each time I've tried I get the following error message:

"Microsoft visual C++ runtime library"

and it doesn't install properly

anyone have an idea how to cure this problem

O/S is Vista
 

RandyL

Administrator
Joined
Jan 22, 2003
Messages
4,878
Location
USA, Nebraska
PC Experience
Very Experienced
#2
What operating system do you use?

Have you contacted the company? It doesn't appear that they have a FAQ on this issue. At first glance the site appears to be missing a lot of info that a reputable company would have listed.

It could be a problem with their software. Or it could mean you have an older version of Windows and need the VB6 file from microsoft.