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trying to install software download


FPCH New Member
Nov 24, 2007
hi all

need some help to cure the following problem please?

i am trying to install a downloaded software called Freecall (for internet telephony via PC to phone) but each time I've tried I get the following error message:

"Microsoft visual C++ runtime library"

and it doesn't install properly

anyone have an idea how to cure this problem

O/S is Vista


Jan 22, 2003
USA, Nebraska
PC Experience
Very Experienced
What operating system do you use?

Have you contacted the company? It doesn't appear that they have a FAQ on this issue. At first glance the site appears to be missing a lot of info that a reputable company would have listed.

It could be a problem with their software. Or it could mean you have an older version of Windows and need the VB6 file from microsoft.