• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.
  • Welcome to Free PC Help, a free PC Help forum to get help with your computer problems.

    Free PC Help is a community that offers free computer help and support for all users, all ages, worldwide.

    In order to start asking questions or contribute on someone else's post you will first need to register. Don't worry - it's quick and easy and once you have registered you will have instant access to the entire forum.

    If you do decide to join the forums you will not have the option to send Private Messages [ PMs ] or add a Signature until you have made 5 posts or more. This is an attempt to try to stop Spammers using the PM system or adding links to their Signature.

Unwanted updating on start up

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
409
PC Experience
Some Experience
#1
I run Windows XP Home edition and AVG 2012 edition. With McAfee firewall
When I first installed AVG 2011 to replace AVG 2010 I had same issue as I have now - Whenever I started up my PC it would automatically update for 10-15 minutes making my PC unusable for that time.
At the time I got help from another help forum (which I can't remember) I was informed this was a problem with AVG 2011 and I was advised to go to AVG interface, click on tools, advanced, and untick 'enable this task' in scheduled scan,virus database update schedule, and programme update schedule.
That seemed to omprove things with AVG 2011 but now with AVG 2012 I am again getting ten or more minutes of intense activity(presumably updating) which makes PC useless for that period of time.
I have gone into tools, advanced and checked out the settings but they are already unchecked so it seems there is no remedy there! Could my PC be downloading other updates from windows or microsoft or some other source? Can anyone please advise how to deal with this problem?
Thanks very much.
Ray (PEV)
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
409
PC Experience
Some Experience
#3
Hi Wizard
It's been since befor Christmas
 

KenB

Administrator
Joined
Oct 19, 2008
Messages
9,130
Location
Wirral UK
#4
Hi Ray,

If I were you I would ditch AVG and install MS Essentials.
AVG is not rated too highly by our security experts. They tend to favour Avira / Avast / MS Essentials ( not in that order :) )
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
409
PC Experience
Some Experience
#5
Yeh
I have often thought of other AV's but AVG seems to be compatible with my McAfee firewall and I'm worried about getting out of my depth if installing anything new.
I do normally have a lot of free minutes on my o2 phone contract so if anyone would guide me one day I might try to do it that way?
Chees
Ray
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
409
PC Experience
Some Experience
#7
Are any of the suggested ones free like AVG as I have found 'AVG Free' has always picked up threats and it's only the messing about on start up that's needling me.Therefor it seems a shame to have to pay for a system.
Also something I said in my original post has not been mentioned.
Does anyone think the activity which is causing the prblem could be some other kind of update or down load such as a windows or other automatic download?
 

KenB

Administrator
Joined
Oct 19, 2008
Messages
9,130
Location
Wirral UK
#8
Are any of the suggested ones free
The 3 I suggested are all free.

I and Starbuck use MS Essentials.

Does anyone think the activity which is causing the prblem could be some other kind of update
If you install MS Essentials instead of AVG you will answer this question.

=================

If you want to continue with AVG ( there is a limit to how far I can help as I don't have this installed )
Switch off the boot up again.
Make a note of the time.
Once booted go to:

C:\Documents and Settings\All Users\Application Data\avg2012\scanlogs

If there is a log with the date and time of recent booting it is definitely AVG scanning on boot.
There will be a setting to change this.
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
409
PC Experience
Some Experience
#9
Hi KenB I cannot find c/documents and settings etc.Where are they located please?
However under schedulled tasks in Control Panel I have found Google updateTask Users.'every hour' every day' Google updatetask machine in multiples. Are these the problem?
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
409
PC Experience
Some Experience
#10
KenB I've foundc/documents etc and followed your instructions and there is no indication there of AVG updating.--Where would this be shown anyway?
Even when browsing long after start up I have always got crippling burdtd of activity in the PC box which makes moving from page to page imposible for several seconds - it's really annoying! Could it be something else other than updating?
Any more suggestion much appreciated
Thanks
Ray
 

KenB

Administrator
Joined
Oct 19, 2008
Messages
9,130
Location
Wirral UK
#11
Hi Ray

I cannot assist further with AVG as I have no way of verifying any suggestions.

I know you are reluctant to change - but I really would urge you to consider swapping for MS Essentials.

This would either solve your problem or we could discount the AV as the cause.
 

RandyL

Administrator
Joined
Jan 22, 2003
Messages
4,878
Location
USA, Nebraska
PC Experience
Very Experienced
#12
Could it be something else other than updating?
I agree with Ken that it could be AVG. Not only can it be problematic it's not very good in my opinion.

1. AVG
2. Conflicting AV's. You have Mcafee firewall without the AV?
3. Malware
4. P2P file sharing.
5. Failing drive.

Solutions suggested by Ken is the best place to start . Uninstall AVG. There is no point going on if you don't systematically try one thing at a time. We don't know everything about your computer or what's on it. You could always reinstall it later but why?
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
409
PC Experience
Some Experience
#13
Thanks RandyT
The suggestions are very helpful. The file sharing P2P are not an issue as it's only me and I don't exchange with others.
AVG plus McAfee firewall don't sound right but the experienced friend who set me up when I started swears by AVG and didn't find a conflict likely as he has used same for many years.
However! this does nothing to solve the present problem! I am going to plod on for a bit and at some point when it gets too much I shall probably try installinf another AV as suggested but as I have a history of messing up the simplest PC task I'm reluctan. By the way if i wre to try one of the other Free AV's where would I stand with the McAfee firewall?
I am also copying here a part of a previous post, what do you think?
'However under schedulled tasks in Control Panel I have found Google updateTask Users.'every hour' every day' Google updatetask machine in multiples. Are these the problem?'

Sincere thanks to all of you who have taken trouble to help me. I shall keep all your suggestions for future refference.
By the way Randy I have been storm chasing in Nebraska and other partd of tornado alley several times so may have passed through your back yard (well literally!) Getting to expensive and me too old to come out from England but absolutely love severe weather spotting.
Ray
 

RandyL

Administrator
Joined
Jan 22, 2003
Messages
4,878
Location
USA, Nebraska
PC Experience
Very Experienced
#14
It's good to have someone here that knows my neck of the woods. No tornados this time of year but we just dug out from a foot of the wettest snow I can rememember.

If it turns out AVG is not the the problem it might be an IE add-on like the Google toolbar. You could try an IE reset which would disable all the add-ons. How to Reset or Restore Advanced Settings in Internet Explorer 7

A firewall and an AV should not conflict.
 

Starbuck

Admin & Security Team
Joined
Feb 19, 2010
Messages
4,436
Location
Midlands, UK
PC Experience
Very Experienced
#15
By the way if i wre to try one of the other Free AV's where would I stand with the McAfee firewall?
Is it only the firewall that's installed?
or is the firewall just part of a package?
If you want a good alternative free Firewall, i would recommend Online Armor.
http://www.tallemu.com/free-firewall-protection-software.html

I run this on my XP m/c and it never gives any problems.
On Vista and Win7 i use the Windows Firewall.

However under schedulled tasks in Control Panel I have found Google updateTask Users.'every hour' every day' Google updatetask machine in multiples. Are these the problem?'
What Google products do you have installed?
Sometimes even just having the Google Toolbar installed will add this Google Updater.
Why it needs to run, I have no idea. (just a stupid Google thing)
Google is great for searching, email and for Google maps, I use all of these but I don't have any google products installed.
You don't need them.

As for AVG, sorry but i stopped recommending that a long time ago.
These are the only free AV's that i recommend now: ( i only recommend programs i've installed and run myself)

Note*:
Avira now includes the Ask.com Toolbar unless you choose not to install it. This means it is pre-checked by default and it is recommended that you uncheck that option during installation.

Note**:
Upon installation MS Security Essentials will check that your OS is a legal copy.

Only install one AntiVirus program

Note:
If you do decide to remove AVG.
Use the Add/remove and then go to:
http://www.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe

download to your desktop.
then double click to start the uninstaller.
This will remove all traces of AVG.

Then install the AV of your choice.
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
409
PC Experience
Some Experience
#16
Thanks again to everyone.
I will sit on this for a bit longer. See how bad things are and at some point try to take positive action but as it all works (after 5 minutes of crap) I'm teempted to grin and bear it but watch this space.
Ray
 

Starbuck

Admin & Security Team
Joined
Feb 19, 2010
Messages
4,436
Location
Midlands, UK
PC Experience
Very Experienced
#17
It's your system, so any decision is up to you.
But.... why grin and bare it?
Why not do something about it?

I have a history of messing up the simplest PC task I'm reluctant
So whether you do it now or later..... the result will probably be the same.
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
409
PC Experience
Some Experience
#18
Thanks mate,
Know what you mean but with a great forum like this I am confident that when/if I take the plunge there will be good able folk there to help.
If you or some of the others lived in my neighbourhood I would just go for it but I just can't afford to be off line for any time while I cry help so that's why I'm stalling on taking action. But as I say it will get to me enough one day to MAKE ME do something.
Cheers
Ray
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
409
PC Experience
Some Experience
#19
Hi Starbuck (and any other interested)
Just had another 15 minutes of paraysis after starting up!
I was thinking, I/we are presuming all the activity is background updating but does everyone agree? Could it be something else? I don't go with the suggestion the possibility of a failing drive because the problem is on startup and settles down after the initial period of continual activity if drive is faulty would the problem not be happening randomly?. I don't have access to any other PC so don't know what sounds are 'normal' and what sounds are .wrong'
I just want to explore all posibilities before doing an AV change as of course it would be aweful if nothing improved after the AV change over. So is there any way I can check for other causes?
And by the way some times like just now when I go over to Outlok Express or some other programme or web page there is a burst of intense activity from the box -only lasted about 30 seconds but on the same scale the paralyses everything on start up. Is this to be expected? as I said not knowing what sounds/activity are to be expected makes it all puzzling for me.

Thanks for your patience.
Ray
 

KenB

Administrator
Joined
Oct 19, 2008
Messages
9,130
Location
Wirral UK
#20
Ray,

Bite the bullet and uninstall AVG.

Download MS Essentials from here:
click here

From Starbuck's post:

If you do decide to remove AVG.
Use the Add/remove and then go to:
http://www.avg.com/filedir/util/avg_...avgremover.exe

download to your desktop.
then double click to start the uninstaller.
This will remove all traces of AVG.

It really is simple.
Essentials gets better reviews than AVG too :)

If you are unsure - just ask.
 
Top Bottom